Our recent success in making the finals of the Wentworth Courier Business Achiever Awards has really crystalised my thoughts about the practice and the team that work here.
I’ve worked in and managed some large vet hospitals in the UK, so I’ve met and worked with a lot of vets, nurses and receptionists in my career so far. But what strikes me about the team here at Double Bay is how easy it is for everyone to go the extra mile.
In the last week I’ve seen team members swap shifts, stay back to help each other and even cancel trips away, just to make sure that patient care doesn’t suffer. And not once has anyone made the slightest hoopla about it. They’ve just gone about their business without a squeak. Altruism personified.
Back to the pets and it has been a rewarding week in the practice. It started with a life threatening blocked cat who wasn’t terribly happy about our life saving treatment plan! Thankfully he pulled through and went home yesterday and is doing well. And the week ended on a high with a visit from our hero, Lockey the parvo puppy.
Lockey, quite simply, looks amazing! He’s grown so much and is really turning into a handsome beast of a dog – remarkable when you think that just four weeks ago he was at death’s door suffering from one of the worst cases of parvo I’ve seen.
So today’s blog is a salute. A salute to a fantastic, caring and altruistic team that each day (in lots of little and big ways) make a difference to the pets of Double Bay. A salute to angry cats and poorly dogs who have the fight to make it through tough times. And a salute to you guys for giving us the chance to do what we love the most – care for your pets. Cheers.